Shipping policy
SHIPPING POLICY
We currently ship within the United Kingdom, to the European Union and to selected international destinations.
UK SHIPPING
Standard Delivery — £4.99
Estimated delivery: 3–5 business days
FREE Standard Delivery
Available on UK orders of £50 or more.
Express Delivery — £6.99
Estimated delivery: 1–2 business days.
EUROPEAN UNION SHIPPING
Standard International Delivery — £14.99
Estimated delivery: 3–5 business days.
We currently ship to all 27 European Union countries available through our EU shipping region at checkout.
INTERNATIONAL SHIPPING
Standard International Delivery — £23.99
Estimated delivery: 3–5 business days.
International shipping is currently available to selected countries. The destinations available for your order will be shown at checkout.
DELIVERY TIMES
Delivery times shown above are estimates and apply once your order has been dispatched.
Orders are normally delivered on business days. Delivery times may be affected by courier delays, customs processing, public holidays, severe weather or other circumstances outside our reasonable control.
PRE-ORDERS
Products marked as pre-order are not ready for immediate dispatch.
Any estimated dispatch date shown on the relevant product page is an estimate and may change.
The delivery estimates stated in this Shipping Policy begin once your pre-order has been dispatched.
If an order contains both pre-order and in-stock products, they may be dispatched together when the pre-order item becomes available unless we advise otherwise.
INTERNATIONAL CUSTOMS AND DUTIES
International orders may be subject to customs duties, import taxes, fees or other charges imposed by the destination country.
Unless checkout expressly states that these charges are included, any applicable import charges are the responsibility of the customer.
Customs processing may also cause delays outside our control.
ORDER TRACKING
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow time for the carrier's tracking system to update after receiving your dispatch confirmation.
INCORRECT DELIVERY INFORMATION
Please check your delivery address carefully when placing your order.
If you notice an error, contact us as soon as possible at hello@courtobsession.co.uk.
We cannot guarantee that delivery details can be changed once an order has entered the fulfilment or dispatch process.
LOST, DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, you receive the wrong item, or you believe your parcel has been lost, please contact us at hello@courtobsession.co.uk with your order details.
We will investigate the issue and, where appropriate, arrange a suitable resolution.
CONTACT
For questions about shipping or an existing order, please contact:
Court Obsession
Email: hello@courtobsession.co.uk
Website: courtobsession.co.uk