Refund policy

Returns & Refunds

We hope you love your Court Obsession order. If you change your mind, you may request a return within 30 days of receiving your order.

To be eligible for a return, your item must be unworn, unused, unwashed and in its original condition, with any original tags attached. You’ll also need your order details or proof of purchase.

To start a return, please contact us at hello@courtobsession.co.uk. Please do not send items back without first requesting a return.

Return postage

Unless an item is faulty, damaged or incorrect, customers are responsible for the cost of returning their order. We recommend using a tracked postal service, as we cannot be responsible for returns lost in transit.

Damaged, faulty or incorrect items

Please inspect your order when it arrives and contact us as soon as possible if an item is damaged, faulty or you have received the wrong item. We’ll work with you to resolve the issue.

Exchanges

If you would like a different size or colour, please contact us. Where appropriate, the quickest option may be to return the original item and place a new order.

Refunds

Once we receive and inspect your return, we’ll let you know whether your refund has been approved. Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to process the refund.

Cancellations

Where available, orders may be cancelled through your customer account within the cancellation window shown at checkout/account level. You can also contact us as soon as possible if you need help with an order.

Your statutory rights

Nothing in this policy affects any rights you have under applicable consumer law.